SPA OPENING TIMES
1. The thermal suite is available to be booked by hotel guests and guests coming for treatments. from 9am - 6pm (the minimum age requirement for access to the Thermal Suite and gym is 16)
2. Treatments are available from 10am-5pm.
3. The gym is accessible 24/7 for hotel guests only.
SPA GIFT VOUCHERS
All of our gift vouchers come with a year expiry from the date of purchase. You may use the voucher against any treatment or product within our spa. Our gift vouchers are non-refundable once purchased.
SCHEDULING AN APPOINTMENT
To schedule an appointment for your treatment, you can either book online CLICK HERE or email us at spa@thestoreoxford.com
Please feel free to contact a member of our Spa team if you need help choosing the perfect treatment and we will guide you to the right choice. All spa treatments and spa packages will need to be pre-paid at the time of booking. Treatment time includes consultation and treatment preperation.
We highly recommend booking your treatment in advance to ensure that your preferred time and service is available.
Please arrive 15 minutes before your scheduled appointment to allow time for check-in and relax, while you complete your consultation form.
Please understand that late arrivals will not receive an extension of scheduled treatments but we will try to accomodate where possible.
Should you wish to cancel your spa treatment, please give us atleast 48 hours notice prior to your appointment time, otherwise your payment will be non-refundable.
Feel free to communicate any specific preferences or concerns with your therapist during the consultation to personalize your experience.
To continue your spa regimen at home, all spa products used in the treatments are available in our spa,
SPA ATTIRE
Hotel guests are very welcome to wear their robe and slippers from their room to the spa for a treatment or to use the Thermal Suite facilities, but we respectfully ask that robes are not worn when in the bars or restaurant.
Swimwear is essential when using the Thermal Suite.
During treatment our therapists are trained to respect client modesty at all times, please inform the therapist on your preferences before the treatment.